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Messina, SA. (1994). A Youth Leader's Guide to Building Cultural Competence. Washington, DC: Advocates for Youth.
AIDS
Warda, Maria R. (2000). "Mexican Americans' Perceptions of Culturally Competent Care." Western Journal of Nursing Research. 22(2), 203-224.
“Mexican-Americans’ Perceptions of Culturally Competent Careâ€
Gordon, L., Heckel, R.V., & Holmes, G.R. (1991). "Adolescent group therapy: A social competency model." New York: Praeger.
Resistance Group Therapy
Cooper, Lynn O. "Listening competency in the workplace: a model for training." Business Communication Quarterly 60, no. 4 (1997): 75+.
Verbal Communications Deficits
Cooper, L. O. (1997). Listening Competency in the Workplace: A Model for Training. Business Communication Quarterly, 60(4), 75+..
Business Communication
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