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George Robinson, Essential Judaism: a complete guide to beliefs, customs and rituals (New York: Pocket Books, 2000).
Apocalypticism and Mysticism in Ancient Jewish Writings
Callister, L.C. & Birkhead, A. (2002-Dec). "Acculturation and peri natal outcomes in Mexican immigrant childbearing women: An integrative review." Journal of Peri natal & Neonatal Nursing, 16(3):22
Hispanic Pregnancy
Glanz, B. A. (1994). Building customer loyalty: How you can keep customers returning. New York, New York: Irwin Professional Publishing.
Customer Service
Uncles, Mark D., Dowling, Grahame R., and Hammond, Kathy, "Customer Loyalty and Customer Loyalty Programs." University of New South Wales School of Marketing Working Paper 98/6, University of New South Wales Web site. 27 Nov. 2004.
Loyalty Programs
Donogh, J. 2000, Customer Loyalty--From the Customer's Perspective, [Online]. <http://www.refresher.com/!loyalty2.html>. [Retrieved August 15, 2005], 5 pages.
United Kingdom's Automobile Industry
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