"Total Quality Management." From Quality to Excellence. UK Department of Trade and Industry. Available from: [2]Http://www.dti.gov.uk/quality/tqm [accessed on 26 April 2006]
TQM and HRM (Human Resource Management)
Green, Ronald, The Ethical Manager- a New Method for Business Ethics, Macmillan, New York 1994.
Entrepreneurial Management in the Hospitality Industry
DeVor, R. E., Chang, T.-h., and Sutherland, J. W. Statistical Quality Design and Control : Contemporary Concepts and Methods. New York, Toronto: Macmillan ; Maxwell Macmillan Canada ; Maxwell Macmillan International, 1992.
Quality and Customer Satisfaction
Shores, A. R. (1990) A TQM approach to achieving manufacturing excellence., Quality Press; Quality Resources, Milwaukee, Wis.; White Plains, N.Y.
Total Quality Management
Hills, S. (1995). "From Quality Circles to Total Quality Management." In Making Quality Critical New Perspectives on Organizational Change. Eds. A. Wilkinson and H. Willmott. London: Routledge.
Quality Circles
|
| |
Essay 411.com is a FREE academic essay service that provides users with useful
information about essay topics including METHODS FOR MANAGING QUALITY ESSAYS essays. It was specifically designed so that
users could obtain this METHODS FOR MANAGING QUALITY ESSAYS essays information easily and quickly and see it displayed all on one page.
You can find here METHODS FOR MANAGING QUALITY ESSAYS essay definition, METHODS FOR MANAGING QUALITY ESSAYS essays sources and also links to essays on METHODS FOR MANAGING QUALITY ESSAYS.
Copyrights:
|
|
Ads by termpapers2000.com
Ads by termpapers2000.com
|
|
|
|
|
