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Lacalle, T.M., Belle International. Interpersonal conflict: Dangers and solutions. (1998) Retrieved August 8, 2005 from http://www.bellaii.com/interpersonal_%20conflict_%20resolution.htm
Conflict with Employees
Umbreit, M. S. (1995). Mediating interpersonal conflicts: A pathway to peace. West Concord, MN: CPI Publishing. Fisher, R., Ury, W., & Patton, B. (1991). Getting to YES: Negotiating agreements without giving in (2nd ed.). New York: Penguin Books. Taken fr
Conflict Resolution
"Constructive conflict helps teams make high-stake decisions under considerable uncertainty and move quickly in the face of intense pressure-essential capacities in today's fast-paced markets. The key? Mitigate interpersonal conflict." Eisenhardt 1997)
Negotiation as a Leadership Skill
El-Sheikh, M. Gender-Related Effects in Emotional Responding to Resolved and Unresolved Interpersonal Conflict. Sex Roles: A Journal of Research, Nov 2000.
Conflict in Marriage
Harper, Loretta F. and Lawrence J. Rifking. "Conflict Management Strategies for the Equal Opportunity Difficult Person in the Sexually Harassing Workplace." Public Personnel Management, 23.3, 1994, 487+.
Interpersonal Conflict
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