"Management of Surplus Employees: Policy Framework" Retrieved from http://www.health.qld.gov.au/industrial_relations/Masters/SECT1/irm1_15_1.pdf Accessed on 6 July, 2004
Health Care Management in Queensland, Australia
Basili, Francois. (2005). Communication Ideas, TGIM Newsletter, available from : < http://www.communicationideas.com/manager-employee-communication.htm> [20 Nov. 2005].
Practice Management
Black, B 1999, National Culture and High Commitment Management, Employee Relations, 21: 4 1999; pp. 389-404.
Human Resource Management in Asia Pacific
Johannes, L. & Armstrong, D. (2002). Fidelity wins deal to manage employee services for IBM. Wall Street Journal (July 3, 2002).
IBM Human Resources
Goulet, L. R. (1999, August). How managers control employees' time. The Academy of Management Executive, pp. 114-115.
Scientific Management
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