Robert H. Lowson - Book Title: Strategic Operations Management: The New Competitive Advantage. 2002. p. 5.
Management and Operations Management Theory
John N. Pearson, Jeffrey S. Bracker, Richard E. White; Operations Management Activities of Small, High Growth Electronics Firms; Journal of Small Business Management; Volume 28; Issue 1: 1990, p. 20+
Management and Operations Management Theory
Slack, N., Chambers, S., Harland, C., Harrison, A., & Johnston, R. (1998). Operations management. San Francisco, CA: Pitman Publishing.
Managing Risk
Targett, D. 1995. Management Science in service industries. In Schmenner, R.W. (ed.) Service Operations Management, Prentice Hall, New Jersey.
The Father of Scientific Management – Frederick Winslow Taylor
Slack, N., Chambers, S., Harland, C., Harrison, A., Johnson, R. (1998) Operations Management 2^nd ed. London: Financial Times Pitman Publishing
E-Business' Impact on Supply-Chain-Management
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