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Performance Management Systems
Hitt, M. A., Middlemist, R. D., & Mathis, R. L. (1989). Management Concepts and Effective Practice. New York: West Publishing Company.
Scientific Management
Gorelick, Dick. (2004) "The New Concept of Sales management." The American Printer. Accssed on Find Articles database on May 15, 2005 at http://www.findarticles.com/p/articles/mi_m3254/is_6_233/ai_n6272086
Sales Management and Strategies
Kane, R.L (1996) 'HRM: changing concepts in a changing environment', in Readings in Human Resource management, vol 3. John Wiley & Sons Australia Ltd. Milton QLD.
HRM and Line Management
Morris, M. H., & Zahra, S. (2000). Adaptation of the Business Concept over Time: The Case of Historically Disadvantaged South African Owner/Managers. Journal of Small Business Management, 38(1), 92. Retrieved October 29, 2004, from Questia database, http:
South Africa
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