Packard, T. (1989). Participation in decision-making, Performance, and job satisfaction in a social work bureaucracy. Administration in Social Work. 13(1), p.5973.
TQM
Packard, T. (1989). Participation in decision making, Performance, and job satisfaction in a social work bureaucracy. Administration in Social Work. 13(1), 5973
Colton's Organizational Re-Design
Wright, T. A., & Cropanzano, R. (2000) Psychological well-being and job satisfaction as predictors or job performance. Journal of Occupational Health Psychology, 5, 84-94.
The Happy/Productive Worker Thesis
Goris, Jose R., John D. Pettit Jr, Bobby C. Vaught (1997)An Examination of Organizational Communication as a Moderator of the Relationship between Job Performance and Job Satisfaction. The Journal of Business Communication. 34: 1. Pg. 81+.
Conflict
Terpstra, D. & Honoree, A. Spring 2004, "Job satisfaction and pay satisfaction levels of university faculty by discipline type and by geographic region", Education vol. 124, no. 3, pp. 528-539.
Managers Get the Staff They Deserve
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