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Wright, T. A., & Cropanzano, R. (2000) Psychological well-being and job satisfaction as predictors or job performance. Journal of Occupational Health Psychology, 5, 84-94.
The Happy/Productive Worker Thesis
Goris, Jose R., John D. Pettit Jr, Bobby C. Vaught (1997)An Examination of Organizational Communication as a Moderator of the Relationship between Job Performance and Job Satisfaction. The Journal of Business Communication. 34: 1. Pg. 81+.
Conflict
Moorman, R. H. 1993, "The influence of cognitive and affective based job satisfaction measures on the relationship between satisfaction and organizational citizenship behavior", Human Relations, vol. 46, no. 6, pp. 759-775.
Motivational Factors
Packard, T. (1989). Participation in decision making, Performance, and job satisfaction in a social work bureaucracy. Administration in Social Work. 13(1), 5973
Colton's Organizational Re-Design
Packard, T. (1989). Participation in decision-making, Performance, and job satisfaction in a social work bureaucracy. Administration in Social Work. 13(1), p.5973.
TQM
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