Lacalle, T.M., Belle International. Interpersonal conflict: Dangers and solutions. (1998) Retrieved August 8, 2005 from http://www.bellaii.com/interpersonal_%20conflict_%20resolution.htm
Conflict with Employees
"Constructive conflict helps teams make high-stake decisions under considerable uncertainty and move quickly in the face of intense pressure-essential capacities in today's fast-paced markets. The key? Mitigate interpersonal conflict." Eisenhardt 1997)
Negotiation as a Leadership Skill
El-Sheikh, M. Gender-Related Effects in Emotional Responding to Resolved and Unresolved Interpersonal Conflict. Sex Roles: A Journal of Research, Nov 2000.
Conflict in Marriage
Umbreit, M. S. (1995). Mediating interpersonal conflicts: A pathway to peace. West Concord, MN: CPI Publishing. Fisher, R., Ury, W., & Patton, B. (1991). Getting to YES: Negotiating agreements without giving in (2nd ed.). New York: Penguin Books. Taken fr
Conflict Resolution
Peacemaking Theories. The Conflict Management Toolkit: Approaches. Retrieved Feb 2, 2004,from Paul H. Nitze School of Advanced International Studies, The John Hopkins University Web site: http://cmtoolkit.sais-jhu.edu/index.php?name=pm-theories
Managing Interpersonal Conflict and Negotiations
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