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Halpin, Colm (n.d.). Where Have All the Borders Gone? Retrieved April 20, 2004, from http://www.ey.com/global/download.nsf/International/Where_Have_All_ the_Borders_Gone/$file/Where%20Have%20All%20the%20Borders%20Gone.pdf
The EU and International Economy
Singer, Linda R. "Settling Disputes: Conflict Resolution in Business, Families, and the Legal System." Westview Press: Boulder, 1994.
Conflict Resolution
Singer, Linda R. (1994). Settling Disputes: Conflict Resolution in Business, Families, and the Legal System . 2nd ed. Boulder: Westview.
Dispute Resolution in the Workplace
Singer, L. R. (1994). Settling disputes: Conflict resolution in business, families, and the legal system. Boulder, CO: Westview Press.
Customer Satisfaction
Rosenblum, Jospeh. (May, 2003). Mitigating Regional Planning Conflicts: Can Online Dispute Resolution Provide an Answer? University of Massachusetts.
Online Dispute Resolution
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