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Next Generation, Web-based Marketing Automation Software From Prime Response Offers Industry-First Ability to Integrate and Automate Internet and Traditional Marketing Channels. Business Wire; 7/27/1999 CHICAGO--(BUSINESS WIRE)--July 27, 1999--
Marketing and the Environment
2005, `Operations and Automation', Business Open Learning Archive (BOLA) [online]. Available from: <http://www.bruneal.ac.uk/~bustcfj/bola/operations/opstrat/automate.html.>. [9 March 2005].
Facilities Management
Sherman, P. J. & Helmreich, R.L. (1999) Attitudes Toward Automation: Effect of National Culture. In proceedings of the Eight International Symposium on Aviation Psychology, Columbus, Ohio: Ohio State University.
Aviation and Crew Resource Management
Plat, M. & Amalberti, R. (2000). Experimental Crew Training to Deal With Automation Surprises. In Amalberti & Sarter (2000).
FOD and DOP
Wiener, E.L. (1988). Cockpit automation. In E.L. Wiener, & D.C. Nagel, Human factors in aviation. San Diego, CA: Academic Press.
CRM and other Safety Initiatives
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