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'Supporting workplace learning for high performance working', [Online]. Available from http://www.ilo.org/public/english/employment/skills/workplace/contents/ch_2.htm Retrieved August 25, 2005.
Motivation, Leadership and Team Building: Keys to Success
Thompson, F. T., Grandgenett, D. J., & Grandgenett, N. F. (1999). Helping disadvantaged learners build effective listening skills. Education, 120(1), 130-135.
The At-Risk Child
Brownell, J. (1986). Building active listening skills. Englewood Cliffs, NJ: Prentice- Hall.
Groups and Goals
Wheeler, Patricia A. "The Importance of Interpersonal Skills" [1]Healthcare Executive. Chicago: [2]Jan/Feb 2005. Vol.20, Iss. 1 pg. 44-45
Interpersonal Skills
Wheeler, P. (Jan/Feb., 2005). The importance of interpersonal skills. Healthcare Executive, p. 44-45.
Management Skills and Competencies
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