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Environmental Marketing and the Hospitality Industry
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Line Managers in Human Resource Development
Williams, J.A. & DeMicco, F.J. The challenge of multi-department management for future hospitality graduates. Journal of Hospitality & Tourism Education, 10(1), 1998, 13-17.
Organizational Behavior
Lozon, J. and MacGilchrist, R. (1999). "Communication as a priority for success: lessons learned through change at St. Michael's Hospital." Hospital Quarterly, Spring: 24-30.
Communication and Health Care
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Competitive Advantage in Tourism
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