Laurette Dube and Leo M. Renaghan, "Building Customer Loyalty -Guests Perspectives on the Lodging Industry Functional Best Practices (Part I)", Cornell hotel and restaurant administration Quarterly, August 1999, pp. 20-23
Customer Loyalty in the Hotel Industry
Hilton Hotel and Hilton International plan to open up to 50 Conrad Hotels by 2010, and named Dieter Huckenstein chairman and ceo of Conrad Hotels and president of Hilton Global Alliance. 2005. Hotels and Motel Management. http://findarticles.com/p/article
The Hilton Hotels Corporation
Nabi, Rashed un. Oxfam's Fair Trade Report: Rigged Rules and Double Standard. Holiday Editorials. Holiday Publications Ltd, 2005. http://www.weeklyholiday.net/190702/edit.html
The Goals of Oxfam International
"Hong Kong Hotel Group Chairman Says Only 50% Hotel Rooms Booked in Oct." Dow Jones News Service 18 Sept. 2003. Global Sources. 22 Nov. 2003. . "Hong Kong Hotel Group Chairman Says Only 50% Hotel Rooms Booked in Oct." Dow Jones News Service 18 Sept. 2003. Global Sources. 22 Nov. 2003. <http://www.globalsources.com/TNTLIST/2003/09/19/St_N itf_Hong_Kong_Hotel_Group_Chairman_d0917021.4jo.HTM>.
Disneyland and Hilton
MGM Grand Hotel Casino. Retrieved from http://www.usa.travelmall.com/travelmall/hotel/Las+Vegas+and+South+Nevada/MGM+Grand+Hotel+Casino Accessed on 6 May, 2004
MGM Grand Inc.
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