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EFQM EXCELLENCE MODEL. Retrieved on November 2, 2004, from http://www.efqm.org/model_awards/model/excellence_model.htm.
Quality Management
Monahan, K.R. "Storytelling Output Report for "The Sun Also Rises."" 2004. Dramatica. Retrieved May 2, 2004. <http://www.dramatica.com/story/analyses/analyses/sun_also_rises.html>
"The Sun Also Rises"
Slevin, Dennis P. and Covin, Jeffrey G. (1995) New Ventures and Total Competitiveness: A Conceptual Model, Empirical Results, and Case Study Examples, Frontiers of Entrepreneurships Research 1995 Edition 1995 Online available at [1]www.babson.edu/entrep/f
Firm Growth
Renard, O. (2004). Modelling airline competition. Conference paper presented at the ANU/NECG Conference on the Performance of Air Transport Markets, 24-25 June, 2004. Kingston, ACT: Network Economics Consulting Group.
Deregulation of the Airline Industry
Cox, Braden & Smith, Fred L. Jr. "Open Aviation for a Global Industry: Removing the Last Barriers to Airline Competition." Competitive Enterprise Institute Web site. Aug. 14, 2003. Retrieved Sept. 15, 2004: http://www.cei.org/gencon/023,03641.cfm
Global and Domestic Marketing
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