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TQM and HRM (Human Resource Management)
Shores, A. R. (1990) A TQM approach to achieving manufacturing excellence., Quality Press; Quality Resources, Milwaukee, Wis.; White Plains, N.Y.
Total Quality Management
Barker, E. (2002). International Aerospace Quality Group. Quality Progress., 35(6), 35-37.
The Aeronautical Industry
Anonymous. (2003). Boeing plant earns quality awards. Quality Progress, 42(4), 12.
The Aeronautical Industry
McClusky, R. (2000) The rise, fall and revival of Six Sigma quality Quality Focus, 4, 6-17,
'Six-Sigma'
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