Mayo, James M. The American Grocery Store: The Business Evolution of an Architectural Space. Connecticut: Greenwood Press, 1993.
The Supermarket Industry
Fisher, G. (2002, 1 Dec.) Big Plans Offered For Long-Vacant Kohl's Grocery Store A Retail, Office And Senior Citizen Housing Development Is Proposed For Monona Drive Site. Wisconsin State Journal.
Marketing to Seniors
Mayo, James M. 1993. The American Grocery Store: The Business Evolution of an Architectural Space. Greenwood Press: Westport, CT.
Starbucks' Coffee Shops
Greco, Susan. The Best Little Grocery Store in America. Inc Magazine. June, 2001. Retrieved From http://www.inc.com/magazine/20010601/22701.html Accessed 18 August, 2005
Customer Service
Grewal, D., Baker, J. Levy, M., Voss, G. 2003, 'The Effects of Wait Expectations and Store Atmosphere Evaluations on Patronage Intentions in Service-Intensive Retail Stores,' Journal of Retailing, vol. 79, no. 4, pp. 259-268.
Internationalization of Branding
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