"Requests for Proposals: Labor Turnover in the Lodging Industry and Diversity in the Lodging Industry," distributed by the American Hotel Foundation (New York City), July 15, 1996, p. 5.
Affirmative Action and Hospitality Management
"Bookmark These People: These Movers and Shakers will Define and Refine the Lodging Industry." Lodging Hospitality, v55, (1999): July 15.
The Accor Success
Laurette Dube, "American Lodging Excellence: The Key to Best Practices in the U.S. Lodging Industry", November 1995, Paperback Publishing
Customer Loyalty in the Hotel Industry
Laurette Dube and Leo M. Renaghan, "Building Customer Loyalty -Guests Perspectives on the Lodging Industry Functional Best Practices (Part I)", Cornell hotel and restaurant administration Quarterly, August 1999, pp. 20-23
Customer Loyalty in the Hotel Industry
Casper, Steven et al. (1999) "Can High-Technology Industries Prosper in Germany: Institutional Frameworks and the Evolution of the German Software and Biotechnology Industries", Industry and Innovation 6:6-23.
Success in the Entrepreneurial Environment
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