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Naylor, Gillian & Zeithaml, V. "Price and Brand Name as Indicators of Quality Dimensions." Journal of the Academy of Marketing Science, 28 (August) 2000, 3590374
Managing Marketing Communications
Naylor, Gillian & Zeithaml, V. "Price and Brand Name as Indicators of Quality Dimensions." Journal of the Academy of Marketing Science, 28 (August) 2000, 3590374
Managing Marketing Communications
"Total Quality Management." From Quality to Excellence. UK Department of Trade and Industry. Available from: [2]Http://www.dti.gov.uk/quality/tqm [accessed on 26 April 2006]
TQM and HRM (Human Resource Management)
Ritsner, M., Ben-Avi, I., Ponizovsky, A., Timinsky, I., Bistroy, E., & Modai, I., (2002). Quality of life and coping with schizophrenia symptoms. Quality of Life Research: An International Journal of Quality of Life Aspects of Treatment, Care & Rehabilita
Mental Illness and Quality of Life
Hills, S. (1995). "From Quality Circles to Total Quality Management." In Making Quality Critical New Perspectives on Organizational Change. Eds. A. Wilkinson and H. Willmott. London: Routledge.
Quality Circles
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