Daniel Goleman & Cary Cherniss: The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations: Jossey-Bass, 2001
Emotional Intelligence in the Workplace
Goleman, Daniel. Emotional Intelligence. New York: Bantam Books, 1995.
Bullying
Mayer, J. D. & Salovey, P: The intelligence of emotional intelligence: Intelligence: 17(4), 1993, pg. 433-442.
Emotional Intelligence in the Workplace
Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books.
Interpersonal Skills
Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books.
Interpersonal Skills
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