"Strategic Management and Strategic Competitiveness" Retrieved From http://www.uic.edu/classes/mgmt/mgmt495tl/Chapter1_Slides.ppt Accessed on 23 June, 2005
Strategic Management in the 21st Century
Westley, F. and Mintzberg, H. (1989), "Visionary leadership and strategic management", Strategic Management Journal, 10, pp. 17-32.
Leadership
Schilder, D. (2005). Strategic Planning Process: Steps in Developing Strategic Plans. Cambridge, MA, [2]Harvard Family Research Project. Retrieved Aug. 30, 2005, from http://www.gse.harvard.edu/hfrp/pubs/onlinepubs/rrb/strategic.html.
Planning in Management
Hussey, D. (1999) Igor Ansoff's continuing contribution to strategic management. Strategic Change, Nov, vol 8 no 7. pp.375-392
Business Transformation Strategy
Jarillo, J. C. On Strategic Networks, Strategic Management Journal (9), 1980, pp. 31-41.
Kraft Foods Company and Customer Service
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