Kalakota, R. and Robinson M. (2004). Offshore Outsourcing: Business Models, ROI and Best Practices. E-Business Strategies. http://www.ebstrategy.com/books/offshore_outsourcing/index.htm (10 Sept 2005).
The Offshoring Phenomenon
Tehrani, N. (2003, August). Offshore outsourcing in perspective [Electronic Version]. Customer Inter@ction Solutions. Retrieved from ABI/Inform database on November 7, 2003.
Offshore Outsourcing
Overby, Stephanie The Hidden Costs of Offshore Outsourcing Found at: http://www.cio.com/archive/090103/money.html. Published 9/01/03. Also cited in essay within same article:
Troubles with Outsourcing
Michael Milutis (2004). The Challenges of Offshore Outsourcing: Understanding the Risks and Hidden Costs Retrieved October 18, 2004 from www.rescueamericanjobs.org/articles
Global Outsourcing
Dawn Teo (2004). Debating the Issues About Offshore Outsourcing to Third World Countries Retrieved October 18, 2004 from www.rescueamericanjobs.org/articles
Global Outsourcing
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