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Mayer, J. D. & Salovey, P: Emotional Development and Emotional Intelligence: Basic Books, 1997
Emotional Intelligence in the Workplace
Salovey, Peter and Sluyter, David. (1997). Emotional Development and Emotional Intelligence: Educational Implications, Chapter 1, pp. 10,11
Intelligence
Analyzing and Resolving Class Conflict. 2000. Conflict Research Consortium. 2004. http://www.colorado.edu/conflict/full_text_search/AllCRCDocs/rubenst.htm
Social Class
Social Conflicts and Third Parties: Strategies of Conflict Resolution Jacob Bercovitch, 1984; The Resolution of Conflict Morton Deutsch, 1973; Win-Win Negotiating: Turning Conflict into Agreement Fred Edmund Jandt and Paul Gillette, 1985; The Executive Wa
Accountability in Nursing
Analyzing and Resolving Class Conflict. 2000. Conflict Research Consortium. 2004. http://www.colorado.edu/conflict/full_text_search/AllCRCDocs/rubenst.htm
Social Class
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