Gillis, B. (2003) The Unique Qualities of Female Leadership Adapted from
Organizational Leadership
Schumacher, G. (2003). *Qualities of Police Leadership*. http://www.neiassociates.org.
Police Leadership
Hall Esther Wachs Book. Why the Best Man for the Job is a Woman: The unique female qualities of leadership. (New York: Harper Business, 2000), 64.
Male and Female Non-Verbal Communication
Levin, Lawrene S. (2001). *The Role of Leadership in Total Quality Management,*Engineering Management Journal vol 5. 17-18.
TQM
"Total Quality Management." From Quality to Excellence. UK Department of Trade and Industry. Available from: [2]Http://www.dti.gov.uk/quality/tqm [accessed on 26 April 2006]
TQM and HRM (Human Resource Management)
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