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Fink, S. (1986) Crisis Management: Planning for the Inevitable, American Management Association, New York.
Crisis Management
Hillwatch.com. "Managing Crisis Communications Online". Hillwatch, Inc., 2003. http://www.hillwatch.com/eServices/Crisis/
Crisis Management
Magellan Behavioral Health. " Leadership Skills of Successful Managers in Crisis Situations". 2002. http://www.state.me.us/beh/EAP/leadership.htm
Crisis Management
Peuch, J. (2004). Leaders Present Brave Face On EU Crisis, But Concerns Run High [2]http://www.european-democracy.org/archives/2005/06/21/idea-crisis-or-leadership-crisis/
The European Union
Chiang, Ren H. "Understanding and Managing the Dynamics of Linked Crisis Events"
Emergency Management
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