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WTO (World Tourism Organization). (2003). Tourism highlights. Madrid, Spain: World Tourism Organization. WTO. (2005). Phuket Relief for the Tourism Sector: The Phuket Action Plan. Madrid, Spain: World Tourism Organization. Yazmir, K. (2002, September 4).
Tourism and Calamity
Westhead, P. 1997. Ambitions, 'External' Environment and Strategic Factor Differences between Family and Non-family Companies. Entrepreneurship and Regional Development 9(2): 127-157.
Succession Planning
"Inbound Tourism - World's Top Tourism Destinations," World Tourism Organization: Facts & Figures, Available at: http://www.world-tourism.org/facts/tmt.html
The Tourism Industry
Graeber, R. C. (1996, May). The value of human factors awareness for airline management . Paper presented at the Royal Aeronautical Society conference Human Factors for Aerospace Leaders, London. In Amalberti & Sarter (2000).
FOD and DOP
Maurino, D. E. (1994). Cross-cultural perspectives in human factors training: Lessons from the ICAO Human Factors Program. International Journal of Aviation Psychology, 4, 173-181.
Flight Crew Management
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