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Papers Available for Exceeding Expectations |
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Sources list for EXCEEDING EXPECTATIONS |
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Plunkett and Attner "Meeting and Exceeding Customer Expectations" (1999)6^th Edition
Future Success of Brands
Newlin, George. Understanding Great Expectations A Student Casebook to Issues, Sources, and Historical Documents. Ed. Johnson, Claudia Durst. Westport, CT: Greenwood Press, 2000.
Social Status in "Great Expectations"
Dickens, Charles. Great Expectations. New York: Bantam Dell, 2003.
Pip's Influence in Great Expectations
Garnett, Robert R. "The good and the unruly in Great Expectations - and Estella." Dickens Quarterly 16:1 (1999): 24-41
Pip's Influence in Great Expectations
Dickens, Charles. Great Expectations. New York: Washington Square Press. 1977.
"Great Expectations"
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