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Not Available. (n.d.). Conflict Resolution Within the Workplace. Retrieved 10/14/2004, from http://www2.mms.org
Conflict Resolution in Work Teams
Jimeson, Merrie S. 'M.S.' (2004.) Conflict Resolution In The Workplace. The msMediationSolutions.com web site. Retrieved on 19 May 2005, from <http://www.msmediationsolutions.com/pages/crwp.html.
Group Dynamics
Harper, Loretta F. and Lawrence J. Rifking. "Conflict Management Strategies for the Equal Opportunity Difficult Person in the Sexually Harassing Workplace." Public Personnel Management, 23.3, 1994, 487+.
Interpersonal Conflict
Van Slyke, Erik J. Listening to Conflict : Finding Constructive Solutions to Workplace Disputes. New York: AMACOM, 1999.
Leadership
Van Slyke, Erik J. (1999). Listening to conflict : finding constructive solutions to workplace disputes. New York: AMACOM.
Teams
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