Pragmatics. Hillsdale, NJ: Lawrence Erlbaum Associates.
Delegation
Williams, J. (2001). IT Pragmatics: Some Perspectives on Outsourcing. The Public Manager, 30(1), 60.
Outsourcing
Harris, T. E. (1993). Applied Organizational Communication: Perspectives, Principles, and Pragmatics. Hillsdale, NJ: Lawrence Erlbaum Associates.
Conflict Management
Harris, T. E. (1993). Applied Organizational Communication: Perspectives, Principles, and Pragmatics. Hillsdale, NJ: Lawrence Erlbaum Associates.
Managing Interpersonal Conflict and Negotiations
Harris Thomas E. (1993) Applied Organizational Communication: Perspectives, Principles, and Pragmatics. Lawrence Erlbaum Associates: Hillsdale, NJ.
Conflict
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