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Bruce Shackleton's "Meeting the Shadow at Work"
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The Diverse Workforce
Lanza-Abbott, J. & Geddie, M., 2001, Event and venue management: minimising liability through effective crowd management techniques, Event Management, Vol. 6.
The Castle Hill Show
Austin, E.W. & Pinkleton, B.E. (2000). Strategic Public Relations Management: Planning and Managing Effective Communication Programs." Mahwah: Lawrence Erlbaum Associates
Event Marketing and Publicity
Hitt, M. A., Middlemist, R. D., & Mathis, R. L. (1989). Management Concepts and Effective Practice. New York: West Publishing Company.
Scientific Management
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