Sun, Qixiang, China Insurance Industry: Conflict, Challenge and Policy, China Finance Publisher, 1999.
Insurers in the UK and China
Wallace, J.E. (2002). Stress at work: a study of organizational-professional conflict and unmet expectations. Industrial Relations.
Motivation
Analyzing and Resolving Class Conflict. 2000. Conflict Research Consortium. 2004. http://www.colorado.edu/conflict/full_text_search/AllCRCDocs/rubenst.htm
Social Class
Analyzing and Resolving Class Conflict. 2000. Conflict Research Consortium. 2004. http://www.colorado.edu/conflict/full_text_search/AllCRCDocs/rubenst.htm
Social Class
Cumbler, John. Working-Class Community in Industrial America: Work and Leisure, and Struggle in Two Industrial Cities, 1880-1930 Westport, Conn.: Greenwood, 1979
Intercultural Conflict in America
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