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Daniel Goleman & Cary Cherniss: The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations: Jossey-Bass, 2001
Emotional Intelligence in the Workplace

Mayer, J. D. & Salovey, P: The intelligence of emotional intelligence: Intelligence: 17(4), 1993, pg. 433-442.
Emotional Intelligence in the Workplace

Robert Cooper & Ayman Sawaf: Executive EQ: Emotional Intelligence in Leadership and Organization: Perigree, 1998
Emotional Intelligence in the Workplace

Rock, Michael E. Ed.D. Stress EQ and Unstress You!(Part 4 of 5) EQ (Emotional Intelligence) and the New Workplace. 25 February 2004. http://www.canadaone.com/magazine/eq100198.html
Technology and Stress

Mayer, J. D. & Salovey, P: Emotional Development and Emotional Intelligence: Basic Books, 1997
Emotional Intelligence in the Workplace