Mor Barak, Michael E., Cherin, D. A., Berkman, S. (1998, March). Organizational andpersonal dimensions in diversity climate: Ethnic and gender differences in employee perceptions. The Journal of Applied Behavioral Science. Arlington, Vol. 34: 1, p. 8-104.
Social Identity Theory
Tolchinsky P. D., McCuddy M. K., Adams D. J., Ganster D. C., Woodman R. W., & Fromkin H. L. ( 1981). Employee perceptions of invasion of privacy: A field simulation experiment. Journal of Applied Psychology, 66, 308-313.
Drug Screening
Reeves, C., & Hoy, F. (1993). Employee Perceptions of Management Commitment and Customer Evaluations of Quality Service in Independent Firms. Journal of Small Business Management, 31(4), 52+. Retrieved December 4, 2004, from Questia database, http://www.q
Service Operation at McDonald's
Gomez-Mejia, L. R., & Balkin D. B. ( 1987). Dimensions and characteristics of personnel manager perceptions of effective drug-testing programs. Personnel Psychology, 40, 745-763.
Drug Screening
Tierney, Pamela, Farme Steve M., and George B. Graen. "An Examination of Leadership and Employee Creativity: The Relevance of Traits and Relationships." Personnel Psychology, 52.3 (1999): 591. Questia. 26 Apr. 2004 <http://www.questia.com/>.
Determining Creativity
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