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Daniel Goleman & Cary Cherniss: The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations: Jossey-Bass, 2001
Emotional Intelligence in the Workplace
Morris, J. Andrew, and Daniel C. Feldman. "Managing Emotions in the Workplace." Journal of Managerial Issues 9, no. 3 (1997): 257+.
Interpersonal Conflict
Ashforth, B.E. & Humphrey, R.H: Emotion in the workplace: A reappraisal: Human Relations, 48(2), 1995, pg. 97-125.
Emotional Intelligence in the Workplace
Rock, Michael E. Ed.D. Stress EQ and Unstress You!(Part 4 of 5) EQ (Emotional Intelligence) and the New Workplace. 25 February 2004. http://www.canadaone.com/magazine/eq100198.html
Technology and Stress
Peck, R. L. (1994). Dealing with depression in the workplace. Behavioral Health Management, 14(4), 6-10. Retrieved September 18, 2001, from Academic Search Elite database.
Severe Depression
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