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Emotional Intelligence in the Workplace
Salovey, Peter and Sluyter, David. (1997). Emotional Development and Emotional Intelligence: Educational Implications, Chapter 1, pp. 10,11
Intelligence
Daniel Goleman & Cary Cherniss: The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations: Jossey-Bass, 2001
Emotional Intelligence in the Workplace
Heery, E.A., Keltner, D., & Capps, L.M. (2003). Making sense of self-conscious emotion: Linking theory of mind and emotion in children with autism. Emotion, 3, 1528-3542.
Exploring Ideas in Autism
Castro, A.B. Emotional vs. Physical Labor: The demand of using emotions as a job duty. American Journal of Nursing. March, 2004; Vol: 104, No: 03. Retrieved from http://www.nursingworld.org/ajn/2004/mar/health.htm Accessed on 22 May, 2005
Emotional Labor
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