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Harding, David. 2003. "Counterfactual Models of Neighborhood Effects: The Effect of Neighborhood Poverty on Dropping Out and Teenage Pregnancy." American Journal of Sociology. November.
Teen Pregnancies
Hei-Lin Chu,Kay (2002). "The Effects of Emotional Labor on Employee Outcomes." Dissertation. Virginia Polytechnic Institute and State University http://scholar.lib.vt.edu/theses/available/etd-06302002-164031/unrestricted/Chuetd.pdf
Emotional Labor in the Hospitality Industry
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History vs. Memory
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Teen Pregnancies
Thorson, E. & Friestad, M. (1988). The Effects of Emotion on Episodic Memory for Television Commercials. In Cognitive and Affective Responses to Advertising, P. Cafferata and A. Tybout, eds. New York: Lexington Books.
Consumer Psychology and Marketing Performance
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