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Choy, K. L. and Lee, W. B. (2002) A generic tool for the selection and management of supplier relationships in an outsourced manufacturing environment: The application of case based reasoning. Logistics Information Management., 15, 235-253,
Supply Chain Management
Brun, C., & Rapp, R. C. (2001). Strengths-based case management: individuals' perspectives on strengths and the case manager relationship. Social Work, 46(3), 278-288. Retrieved March 7, 2003, from Academic Search Premier database.
Strength-Based Therapy
Choy, K. L. and Lee, W. B. (2002) A generic tool for the selection and management of supplier relationships in an outsourced manufacturing environment: The application of case based reasoning. Logistics Information Management., 15, 235-253,
E-Commerce
Srinivasan, S. (2004). Customer relationship management: its dimensions and effect on customer outcomes. Journal of Personal Selling and Sales Management, 9, p. 1-20.
Operations of K2 Skis
Gosman, Martin L., and Trish Kelly. "Big Customers and Their Suppliers: A Case Examining Changes in Business Relationships and Their Financial Effects." Issues in Accounting Education 17.1 (2002): 41+.
Wal-Mart
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