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Thompson, F. T., Grandgenett, D. J., & Grandgenett, N. F. (1999). Helping disadvantaged learners build effective listening skills. Education, 120(1), 130-135.
The At-Risk Child
'Supporting workplace learning for high performance working', [Online]. Available from http://www.ilo.org/public/english/employment/skills/workplace/contents/ch_2.htm Retrieved August 25, 2005.
Motivation, Leadership and Team Building: Keys to Success
Brownell, J. (1986). Building active listening skills. Englewood Cliffs, NJ: Prentice- Hall.
Groups and Goals
Cooper, Lynn O. "Listening competency in the workplace: a model for training." Business Communication Quarterly 60, no. 4 (1997): 75+.
Verbal Communications Deficits
Cooper, L. O. (1997). Listening Competency in the Workplace: A Model for Training. Business Communication Quarterly, 60(4), 75+..
Business Communication
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