Holtz, Shel. Corporate Conversations: A Guide to Crafting Effective and Appropriate Internal Communications. AMACOM, September 2003.
Policy Communication
Torgerson, C.J. & Elbourne, D. (2002). A systematic review and meta-analysis of the effectiveness of information and communication technology (ICT) on the teaching of spelling. Journal of Research in Reading, vol. 25, 129-143.
Information and Communication Technology
Brown, Prudence et al (2003) Effectiveness in Community Change: Challenges and Responses for Philanthropy (September 2003) available [Online] located at: http://www.fdncenter.org/for_grantmakers/practice_matters/practicematters_03_paper.pdf)
Building Communities
Wycoff, M. A., & Skogan. W. (1994). The effects of a community-policing management style on officers' attitudes. Crime & Delinquency, 40, 371-83.
Community Policing Initiative
The Importance of Effective Communication. Retrieved from http://web.cba.neu.edu/~ewertheim/interper/commun.htm Accessed on 17 February 2005
Nonverbal Communication
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