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Hornle, J. (April 5, 2002). Online Dispute Resolution-The Emperor's New Clothes? Benefits and Pitfalls of Online Dispute Resolution and its Application to Commercial Arbitration. 17th BILETA Annual Conference.
Online Dispute Resolution
Muckle, Robert. (2003). Alternative Dispute Resolution. [Online]. Available: http://www. robertmuckle.co.uk/dispute/alt_dispute.htm.
Alternative Dispute Resolution as a Tool in Public Policy
Muckle, R. (2003). Alternative Dispute Resolution. [Online]. Available: http://www. robertmuckle.co.uk/dispute/alt_dispute.htm.
Community Mediation
Gabuthy, Y. Marchand, N. (February 5, 2004). Does Resorting to Online Dispute Resolution Promote Agreements? Experimental Evidence. EWPA-references: YG-2004-1.
Online Dispute Resolution
Goodman, Joseph. (2003). The Pros and Cons of Online Dispute Resolution: An Assessment of Cyber-mediation Websites, Duke L. & Tech. Rev. 000. Retrieved from the Internet at: http://www.law.duke.edu/journals/dltr/articles/2003dltr0004.html.
Online Dispute Resolution
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