Peters, B. (2001). The politics of bureaucracy. NY: Routledge.
Bureaucracy as a Necessary Evil
Howland, Douglas R. "Samurai status, class, and bureaucracy: a historiographical essay." The Journal of Asian Studies. Ann Arbor: May 2001. Vol. 60, Iss. 2; pg. 353.
"Hagakure", Yamamoto Tsunetomo, and the Tokugawa Period
(2001). Advantages and Disadvantages of eLearning. Retrieved October 14, 2003, from Dean of Student Office, Iowa State University Web site: http://www.dso.iastate.edu/dept/asc/elearner/advantage.html
Online Learning
Osborn, D. and Plastrik, P. (1997) Banishing Bureaucracy: The Five Strategies for Reinventing Government, Addison Wesley, Reading MA
Osborn & Plastik’s Consequence Theory
Bozeman, B. (1999), Bureaucracy and Red Tape, Prentice Hall, June 25, 1999
Osborn & Plastik’s Consequence Theory
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