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Papers Available for Customer Satisfaction Theory Fast Food Industry |
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Sources list for CUSTOMER SATISFACTION THEORY FAST FOOD INDUSTRY |
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J.D. Power and Associates Reports. (July 30, 2003). Customer Satisfaction with Residential Electric Utilities Reaches All-Time High, Despite Customer-Reported Increases in Electricity Spending. Electric Utility Residential Customer Satisfaction Study. Ret
Motivation Processes
Survey report on "Customer Satisfaction on the Way Up", American Customer Satisfaction Index, February 2002
Customer Loyalty in the Hotel Industry
Simmonds, Jan. "Fast Food Nation." 4 Apr. 2001. PBS. 25 Nov. 2003. <http://www.pbs.org/newshour/extra/features/jan-june01/fast_food.html>.
Fast Food and Obesity
Collins, Anne. "Fast Food & Obesity" 2005. <http://www.annecollins.com/weight-control/fast-food-obesity.htm>
Obesity and the Fast Food Industry
Zanello, L. (2005). A Fast Food Nation. A Brief History Of The Fast Food Industry. Retrieved February 8, 2005 from http://www.seethedonkey.com/presents/fastfoodhistory/ history.html.
The Fast Food Industry
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