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CUSTOMER RELATIONSHIP MANAGEMENT Definition by WordNet

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Sources list for CUSTOMER RELATIONSHIP MANAGEMENT

Srinivasan, S. (2004). Customer relationship management: its dimensions and effect on customer outcomes. Journal of Personal Selling and Sales Management, 9, p. 1-20.
Operations of K2 Skis

CRM: Customer Relationship Management, [Online]. Available from: <http://www-1.ibm.com/solutions/businesssolutions/doc/jsp/indseg/crm/.> [Retrieved August 15, 2005], 10 paragraphs.
United Kingdom's Automobile Industry

Swift Ronald S. (2000), Accelerating Customer Relationships----Using CRM and Relationship Technologies. Prentice-Hall.
Customer Relationship Management

Don't get stuck in these customer satisfaction ruts. (2003) Report on Customer Relationship Management) Institute of Management & Administration, September 1. Retrieved July 9, 2004 from www.highbeam.com.
Customer Service

Don't get stuck in these customer satisfaction ruts. (2003) Report on Customer Relationship Management) Institute of Management & Administration, September 1.
"Irish Dude Ranch Vacations"

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CUSTOMER RELATIONSHIP MANAGEMENT essays

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Customer Relationship Management
An analysis of the importance of customer relationship management (CRM) in small to mid-sized companies. -- 14,426 words; 22 sources; MLA
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Customer Relationship Management (CRM)
This paper explores whether the current profile of customer relationship management (CRM) deployment across industry has been effective and what, if any, future relevance CRM will have in these industries. -- 2,015 words; 13 sources; APA
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Customer Relationship Management
A look at the argument that customer relationship management is effective and that its efficacy is definitely not a "myth". -- 2,019 words; 15 sources; APA
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Customer Relationship Management (CRM)
An investigation into effective customer relationship management strategies for the 21st century. -- 5,900 words; 21 sources; MLA
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Customer Relationship Management
An analysis of the most effective system for a customer relationship management program. -- 1,265 words; 15 sources; APA
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