Glanz, B. A. (1994). Building customer loyalty: How you can keep customers returning. New York, New York: Irwin Professional Publishing.
Customer Service
Donogh, J. 2000, Customer Loyalty--From the Customer's Perspective, [Online]. <http://www.refresher.com/!loyalty2.html>. [Retrieved August 15, 2005], 5 pages.
United Kingdom's Automobile Industry
Uncles, Mark D., Dowling, Grahame R., and Hammond, Kathy, "Customer Loyalty and Customer Loyalty Programs." University of New South Wales School of Marketing Working Paper 98/6, University of New South Wales Web site. 27 Nov. 2004.
Loyalty Programs
Donogh, J. (2000). Customer Loyalty--From the Customer's Perspective. Retrieved June 24, 2005 from the World Wide Web: <http://www.refresher.com/!loyalty2.html>.
E-Commerce in China
Kohler Company: (2004). Competency Connection Focus In The End Customer #1 - Customer Connections. Kohler, WI.
Leadership Development Program
|
| |
Essay 411.com is a FREE academic essay service that provides users with useful
information about essay topics including CUSTOM PAPERS FOR CHEAP AND QUICK essays. It was specifically designed so that
users could obtain this CUSTOM PAPERS FOR CHEAP AND QUICK essays information easily and quickly and see it displayed all on one page.
You can find here CUSTOM PAPERS FOR CHEAP AND QUICK essay definition, CUSTOM PAPERS FOR CHEAP AND QUICK essays sources and also links to essays on CUSTOM PAPERS FOR CHEAP AND QUICK.
Copyrights:
|
|
Ads by termpapers2000.com
Ads by termpapers2000.com
|
|
|
|
|
