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University of Phoenix (Ed.). (2001). Accounting: What the Numbers Mean [University of Phoenix Custom Edition e-text]. New York: McGraw-Hill Custom Publishing.
FedEx and UPS
Marshall, (2003), Accounting: What the Numbers Mean (6^th Ed.). .). [ University of Phoenix custom edition e-text] McGraw-Hill. New York. Retrieved December 14, 2004 from University of Phoenix, Resource: ACC529 website https://ecampus.phoenix.edu/secure/r
Financial Ratio Analysis of Lowes and Home Depot
Glanz, B. A. (1994). Building customer loyalty: How you can keep customers returning. New York, New York: Irwin Professional Publishing.
Customer Service
Numbers, Ronald L. and Stephens Lester D., `Darwinism in the American South' in Ronald L. Numbers and John Stenhouse (eds), Disseminating Darwinism: the role of Place Race, Religion and Gender (Cambridge, 1999) pp130.
Darwin's "Theory of Evolution"
All numbers refer to line numbers. Norton Anthology of English Literature. Ed. N.H. Abrams et al. 4th ed. Vol 2. New York: Norton, 1979.
Wordsworth in Pleasant Solitude
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