Terpstra, D. & Honoree, A. Spring 2004, "Job satisfaction and pay satisfaction levels of university faculty by discipline type and by geographic region", Education vol. 124, no. 3, pp. 528-539.
Managers Get the Staff They Deserve
Moorman, R. H. 1993, "The influence of cognitive and affective based job satisfaction measures on the relationship between satisfaction and organizational citizenship behavior", Human Relations, vol. 46, no. 6, pp. 759-775.
Motivational Factors
Survey report on "Customer Satisfaction on the Way Up", American Customer Satisfaction Index, February 2002
Customer Loyalty in the Hotel Industry
J.D. Power and Associates Reports. (July 30, 2003). Customer Satisfaction with Residential Electric Utilities Reaches All-Time High, Despite Customer-Reported Increases in Electricity Spending. Electric Utility Residential Customer Satisfaction Study. Ret
Motivation Processes
(RussellWilliamD.Comparison of self-esteem, body satisfaction, and social physique anxiety across males of different exercise frequency and racial background2002)Russell, William D. "Comparison of Self-Esteem, Body Satisfaction, And Social Physique Anxiet
Exercise and Self-Esteem
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