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Goodyear and TQM
Ramstack, Tom. "United Must Consider A Think-Small Strategy; Regional Jets Flying Point To Point May Rehabilitate Strapped Carrier." The Washington Times. (2002, December 12).
The Aviation Industry and the Environment
Colby M. May, "Talking Points to Support the Human Cloning Prohibition Act of 2001", Accessed on December 8th, 2003, http://www.acljlife.org/resources/cloning/talking_points.asp
Pharming and Animal Cloning Methods
Ramstack, Tom (2002, December 12). United Must Consider A Think-Small Strategy; Regional Jets Flying Point To Point May Rehabilitate Strapped Carrier. The Washington Times.
Technology in the Airline Industry
Coleman, A. M. Peterson, C. C. and Norris, C. E. 1997, 'Comparing rating scales of different lengths C equivalence of scores from 5-point and 7-point scales', Psychology Reports, vol. 80, iss. 2 (April), pp. 355-362.
Survey Methods for Educational Research
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