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Crime Scenes
Hlupic,Vlatka. Robinson, Stewart. 1998. Business Process Modeling and Analysis Using Discrete Event Simulation. Proceedings of 1998 Winter Simulation Conference
Process Improvement
Cargile, A.C., Giles, H., Ryan, E.B. and Bradac, J.J. (1994) `Language Attitudes as a Social Process: a Conceptual Model and New Directions', Language and Communication, 14:3, 211-236.
The Standard English Debate
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Internationalization Challenges and Strategies in China
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The “Broken Windows†Theory
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