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Business Marketing Strategy
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"Dinner at the Homesick Restaurant"
Christopher Muller and Crist Inman, "Characteristics and Behavior of Top Chain-Restaurant CEOs," Cornell Hotel and Restaurant Administration Quarterly, Vol. 37, No. 3 (June 1996), pp. 65, 67.
Affirmative Action and Hospitality Management
How to resolve employee conflict. National Restaurant Association How-To Series, (October 2000). Retrieved August 8, 2005 from http://www.restaurant.org/business/howto/eeconflict.cfm
Conflict with Employees
Durnford, Tim. 1997. "Redefining value: for whom the Taco Bell tolls. (Special Focus Section: Multiunit Restaurant Management) Cornell Hotel & Restaurant Administration Quarterly, 17 June.
Analysis of Taco Bell
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